Vital Negotiation Skills Training Workshop

Negotiating skills are a vital requirement for success. Few people understand the structures, techniques and approaches available to them in an attempt to gain successful results. Effective negotiation means more than just getting what you want. It means arriving at a solution that satisfies all parties and creates future opportunities.

Listening is a key part of effective communication. What is and is not said is important during negotiations and in building professional relationship. Establish an assertive approach, communicate in a clear fashion, remain professional, be patient, try to avoid aggressive behaviours. Neutralise objectives presented by the counterpart and negotiate with confidence. In poor negotiations either party simply can't meet halfway. The negotiation starts with both parties neither yielding nor accommodating. Each one is simply preoccupied with getting the most out of the negotiation encounter.

This powerful course will give you the crucial negotiation skill, strategies, tools and techniques you must have to effectively handle negotiations ranging from sales, contract, labour and business negotiations involving all varieties of personal negotiations. It is designed for sales people, key account executives and any manager involved with negotiating win-win outcomes.

Delegates will learn:

• Enter into and conduct negotiations with confidence
• Negotiating styles
• How to recognise sources of power
• Neutralise difficult negotiators and their tactics
• Know when and how to walk away from a negotiation
• Improve personal relationships with colleagues and clients
• Tactics and countermeasures.
• How deadlines and pressure affect the outcome.